Privacy Policy

Last Updated: September 28, 2026

This Privacy Policy explains how Advocate National PLLC, doing business as TCPA Advocate National (“Advocate National,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you use our website (crm.tcpadvocatenational.com), services, or interact with us in any way.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our services immediately.

1. INFORMATION WE COLLECT

A. Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Request a consultation or contact us

• Complete forms on our website

• Engage with our legal services

• Sign up for communications

• Communicate with us by phone, email, or in person

This may include:

• Name

• Phone number

• Email address

• Mailing address

• Case-related information you choose to share

• Contact preferences

We do not request or knowingly collect sensitive personal information unless it is voluntarily provided as part of legal representation.

B. Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visit

• Referring website

• Cookies and tracking data

This information helps us improve website performance, security, and user experience.

C. Information from Third Parties

We do not purchase or collect personal information from third parties for marketing purposes.

However, we may receive information relevant to your legal matter from:

• Insurance companies

• Public records

• Opposing parties

• Legal service providers

Government agencies

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, operate, and improve our legal services

• Respond to inquiries and communicate with you

• Schedule consultations and manage client relationships

• Process documents and perform case-related legal work

• Customize website content and user experience

• Maintain security and prevent fraudulent activity

• Comply with legal and regulatory requirements

• Send updates, notices, or marketing communications (optional)

We do not sell your personal information.

3. SHARING YOUR INFORMATION

We may share personal information only with:

A. Service Providers

Trusted vendors assisting with:

• Case management systems

• Cloud storage

• Email and communication tools

• IT and cybersecurity

• Payment processing (if applicable)

B. Legal-Related Third Parties

When necessary, we may share information with:

• Courts and government agencies

• Opposing counsel

• Co-counsel or expert witnesses

• Insurance companies

• Law enforcement (when required)

C. Business Transfers

If Advocate National undergoes a merger, acquisition, or restructuring, your information may be transferred as part of that process.

D. Legal Compliance

We may disclose information to comply with:

• Court orders

• Subpoenas

• Legal obligations

• Protection of rights, safety, or property

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS & TEXT MESSAGING PROGRAM

If you choose to provide your mobile phone number, Advocate National offers the option to receive communications via SMS/text message. You are not required to opt into text messages to use our services.

A. How to Opt-In and Message Types

You will only receive text messages if you explicitly opt-in by checking the designated consent boxes on our forms or website. Depending on your selections, you may receive:

• Transactional Messages: By opting in, you consent to receive messages related to your account, orders, or requested services. These may include appointment reminders, order confirmations, and account notifications.

• Marketing Messages: By opting in, you consent to receive marketing and promotional messages, including special offers, discounts, and new product updates.

B. Message Frequency and Rates

For both transactional and marketing messages, message frequency may vary based on your interactions with us and ongoing campaigns. Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.

C. How to Opt-Out or Get Help

You may withdraw your consent at any time.

• To Opt-Out: Reply STOP to any text message you receive from us. You will receive one final message confirming your opt-out.

• To Get Help: Reply HELP to any text message you receive from us for further assistance.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve website functionality

• Analyze site traffic

• Enhance user experience

• Support advertising or remarketing (if used)

You can adjust cookie preferences through your browser settings.

6. ARTIFICIAL INTELLIGENCE (AI) TOOLS

We may use AI-powered tools for:

• Document review

• Draft preparation

• Legal research

• Internal workflow automation

AI tools are used internally only and are not given access to sensitive client data unless securely anonymized or stored in systems with attorney-client confidentiality safeguards.

We do not use AI to make automated decisions about clients.

7. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide legal services

• Comply with professional and legal obligations

• Maintain proper business records

Legal files may be stored for several years per Florida Bar rules.

8. INFORMATION SECURITY

We use administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection against all cyber threats.

9. CHILDREN’S PRIVACY

Our services are not directed to children under 13.

We do not knowingly collect information from minors.

If a child has provided personal information, contact us and we will remove it.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold

• Request corrections

• Request deletion (where applicable)

• Opt out of marketing communications

• Request a copy of your data

To exercise your rights, contact us at 📧 [email protected]

11. DO-NOT-TRACK NOTICE

We do not respond to Do-Not-Track (DNT) signals because a uniform standard has not been adopted.

12. UNITED STATES PRIVACY RIGHTS (CCPA/CPRA)

(Applicable if you are a California resident)

California law grants the right to:

• Know what categories of information we collect

• Access your personal data

• Request deletion

• Opt out of “sharing” for advertising (we do not sell data)

• Limit the use of sensitive personal information (we do not collect it)

You may submit a rights request by emailing us.

We will not discriminate against you for exercising privacy rights.

13. POLICY UPDATES

We may update this Privacy Policy from time to time.

The “Last Updated” date reflects the most recent revision.

Your continued use of our Services after any update means you accept the revised policy.

14. CONTACT US

If you have questions or concerns about this Privacy Policy, contact us 📧 [email protected]